Terms and Conditions

The terms and conditions found within this document bind you (the Client) to the hire of vehicle(s) and chauffeur(s) from us (Chauffeurs of Carnoustie). Once you have read and agreed to the terms and conditions of hire as contained within this document, you are legally bound by it.
 
PAYMENT AND BOOKING FEES
1. All booking fees are non refundable if cancelled.
2. Credit cards payments are subject to a 1.55% surcharge.
3. Our payment terms are strictly one month prior to the wedding date.
4. Payments can be made via internet banking, credit or debit cards, cash or cheque.
5. The charge on the client(s) card statement will be shown as Chauffeurs of Carnoustie.
6. Only once the booking form and full or booking fee is received from the client will the booking be confirmed.
 
CANCELLATION AND REFUND POLICY
1. In the event of the booking being cancelled by the client(s) the booking fee is non refundable.
2. In the event of the booking being cancelled by the client(s) between 12 & 8 weeks of the wedding date 75% of the final invoice will be charged to the client(s).
3. In the event of the booking being cancelled by the client(s) within 8 weeks of the wedding date 100% of the invoice will be charged to the client(s).
4. In the event of the booking being cancelled by Chauffeurs of Carnoustie at anytime then a full refund of monies paid at the date of cancellation will be refunded to the client(s) by internet banking or cheque.
 
 
TERMS AND CONDITIONS
1. Whilst Chauffeurs of Carnoustie, will do our utmost to ensure our chauffeurs are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances out with our control.
Chauffeurs of Carnoustie will abide with all traffic and parking laws and will not and should not be instructed to break any laws to suit your wedding needs.
2. Chauffeurs of Carnoustie maintains a strict non smoking policy in all vehicles.
3. Whilst ever effort is afforded to the service ability of the vehicles, no responsibility can be accepted for mechanical, electrical or material breakdown howsoever caused. In this unlikely event, every effort will be made for an immediate repair to the vehicle so the journey can continue, or the client(s) will be transferred to another vehicle. No responsibility can be
accepted for severe weather conditions, terrorist attacks, civil disturbance, war or fuel strikes.
4. The client(s) is responsible and liable for any damage caused both inside and outside the vehicle by any member of his/her party howsoever caused. The client(s) will agree to be liable for the total retail cost of any such repair and the Chauffeurs of Carnoustie will determine the location of the repairer. In addition the client(s) will be liable to pay the Chauffeurs of Carnoustie a fixed daily rate (as determined by the company) whilst the vehicle is out of commission for such repairs, plus any further incurred cost. I.e lost bookings.
5. Chauffeurs of Carnoustie reserve the right to change, replace or renew the vehicle(s) booked or advertised in order to maintain our high standards.
6. All client(s) properties and valuables are carried entirely at the client(s) own risk and Chauffeurs of Carnoustie shall not be held responsible/liable for any loss/damage to such property.
7. Chauffeurs of Carnoustie and their Chauffeurs have the right to refuse to carry any client(s) who are thought to be under the influence of alcohol or drugs and whose behavior poses a threat to either the Chauffeur(s), vehicle(s) or any other passenger(s).
8. Child Seats must be supplied and fitted by the client(s), it is not our Chauffeurs responsibility to fit child seats.
9. By law we are only insured to carry 8 passengers on the Asquith coach, no babies or children sitting on laps.
10. By supplying your email address or telephone number you permit Chauffeurs of Carnoustie to contact you via email or telephone, in return we promise never to supply your details to any third party unless requested to do so by the client(s).
11. Photographs taken on the day or passed from photographers maybe used on our Website or for marketing purposes.
12. By signing and returning this booking form, the client(s) has entered into a binding contract with Chauffeurs of Carnoustie.
 
Chauffeurs of Carnoustie are thrilled to have achieved the following awards
VOWS AWARDS 2008 NOMINEEVOWS AWARDS 2009 NOMINEEVOWS AWARDS 2010 NOMINEEVOWS AWARDS 2011 NOMINEEVOWS AWARDS 2012 NOMINEE
VOWS AWARDS NOMINEE 2013VOWS AWARDS WINNER 2013The Scottish Vows Awards 2014 NomineeTHE SCOTTISH VOWS AWARDS WINNER 2014VOWS AWARDS NOMINEE 2015VOWS AWARDS WINNER 2015VOWS AWARDS BRAND AMBASSADOR 2016
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